Lapeer, MI, May 28, 2018 –(PR.com)– City Beat News is committed to recognizing customer service excellence in businesses across the country and across market segments. Among the most recent recipients of the 2018 City Beat News Spectrum Award for Customer Satisfaction are three repeat winners: Aroma Indian Cuisine, Gary’s Car Craft, and The Exit Light Company.
In partnership with The Stirling Center for Excellence, City Beat News (CBN) recognizes companies such as these that provide an outstanding customer experience. Winners of the Spectrum Award are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.
Five-time Spectrum Award winner Aroma Indian Cuisine (www.aromarestaurant.com) has been bringing the taste of authentic, home-cooked Northern Indian, Southern Indian, Jain Indian and Halal Indian foods to the Arlington Metropolitan/Washington, D.C. area since 1994. With multiple locations in the area, Aroma has a menu that is as rich as its surroundings with flavorful curries, tandoori kababs and an array of fresh tandoor-baked breads. Along with impeccable food, the restaurant offers excellent service, ensuring customers feel like every meal is a special occasion. Visit Aroma’s Award Page at https://awards.citybeatnews.com/Aroma-Restaurant-ARLINGTON-VA.
Gary’s Car Craft in Orange Park, Fla. (www.garyscarcraft.com), has earned four straight Spectrum Awards. Owner Gary Wilkins has been crazy about cars his whole life and eventually opened his own shop where he could be more hands on and provide personalized customer service and excellent mechanic workmanship. The shop specializes in European and Asian automotive repair, but also services domestic vehicles. Gary and the team place a high priority on providing quality and affordable car care, backed by respect, honesty and professionalism. Visit the shop’s Award Page at https://awards.citybeatnews.com/GARYS-CAR-CRAFT-ORANGE-PARK-FL.
For nearly two decades The Exit Light Company in San Diego (www.exitlightco.com) has been specializing in the sale of exit signs, emergency egress signs, emergency lighting and energy efficient lighting products for government, industrial, commercial and residential buildings. Additionally, the four-time Spectrum Award winner installs indoor and outdoor energy-efficient lighting systems and other energy-saving products such as occupancy sensors, timers and lighting controls. The Exit Light Company installs, tests and maintains the products its sells, ensuring customers receive quality products every time. Visit its Award Page at https://awards.citybeatnews.com/EXIT-LIGHT-CO-INC-THE-VISTA-CA.
CBN provides the results of its research to the public and businesses at no charge, reporting on its findings to consumers and business owners on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page.”
“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”
About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.
City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to www.citybeatnews.com.
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